Canopy by Hilton Boston Downtown

CAUTION: If you are coming from the airport, the gps will take you under the tunnel where the hotel is above and say you're there. Its very important to not go under the tunnel as the hotel is above it. If you do, you're going to go throught a series of confusing twists and turns because the Boston roads do not have any rhyme or rhythm and the traffic is wild. The hotel itself is very nice. The room was great and we loved the bathroom. Very friendly staff with great recommendations. The restaurant was subpar. The food was decent but the waitress forgot nearly everything we said because she didn't write anything down and had to keep coming back. I would stay at this hotel again. Knowing what I know now, I would 100% take an Uber from the aiport and skip the rental car. Eveything is walkable from this hotel.

Awesome hotel! Had a long drive and got in later than expected so had dinner in little Italy so that was a major plus being close walking distance. Had a couple drinks back at the hotel which has a great selection of drinks. Room had a fridge and lots of space to store clothing for my stay. Overall great stay and would definitely come back and recommend if you’re looking for a spot that’s walkable to everything Boston.

Phenomenal hotel just outside the North End, & close to Faneuil Hall. Super comfortable, well furnished/decorated rooms - EXCEPTIONAL front desk staff!!! The hotel has wonderful amenities - including a free Freedom trail tour on Saturday, and tickets to View Boston (formerly top of the hub, at Prudential). The free tickets to View are a must use, especially if you can catch it at sunset - a wonderful way to view the city! There’s a $35 destination fee, but it covers the tickets, bikes, $15 food/drink voucher/credit for 2, & $15 dry cleaning credit Beds are like clouds. Quiet despite its central location. Cannot wait to stay here again!

We were only there for one night but would def go back when we are in Boston. Kristina at the front desk was such a gem. Backstory: We had issues with an AB&B we had been staying at but we left that location due to issues with the stay and lack of response from the host. Kristina was super accommodating at finding us a room at the last minute. She was so kind and friendly. We wish we should have just stayed at the Canopy instead the Ab&B we had been at. The location is super convenient with great walkability to many places. The room was spacious and everything was clean. We had a late flight out the next day and they were accommodating to that as well.

Wonderful hotel. This was our 47th anniversary so they upgraded our room and we got a great view. They sent up a carafe of wine and some chocolate so the a hand written note from the staff. The restaurant has great food It is right next door to Quincy market. This is my new favorite hotel The only “slip” so far is that they don’t have real maple syrup for the pancakes. (The pancakes were excellent. )

Great location and a fine hotel. I only rate 4 stars due to 2 minor issues: the in-room coffee is a Nespresso set-up that fails to offer that most essential element - a good cup of coffee to drink while not yet awake, and the electronic key {necessary to access the room, hallway, elevator, and fitness center} was unreliable and required us to get a key card from the front desk {this latter issue is not unique to this hotel, we’ve experienced similar issues at other Hilton properties}. The room was comfortable and the restaurant was fine for breakfast. The location is perfect for a Boston adventure. We will make this our go-to option for future overnights in Boston.

New hotel with modern design and spacious clean rooms. The front desk staff were friendly and welcoming. Great central location. I would definitely stay here again. Just make sure you ask for your detailed final bill to check that all credits have been applied against the final amount.

Roberto went over and beyond to accommodate my request to to change the room. My original room faced the Bostonian hotel across the street, which has a very bright spotlight that is on 24/7. The new room is spectacular with large windows facing the city. The hotel room is very clean and the vinyl wood floor elevate the room. Roberto was so sweet and said the new room would be a surprise. He is so kind and thoughtful.